TERMS OF SERVICE

Last updated: September 19, 2026

THE SERVICE

Johnson Web Services provides an automated phone assistant that answers calls a business cannot get to, records what the caller needs, and sends a written summary to the business owner. The assistant takes messages. It does not schedule work, quote prices, or diagnose problems.

NOT AN EMERGENCY SERVICE

The automated phone assistant provided by Johnson Web Services takes messages and notifies the business. It is not an emergency service and it cannot dispatch help.

If you smell gas, suspect a carbon monoxide leak, or see smoke or fire, leave the building immediately and call 911 from outside. Do not wait for a callback.

Johnson Web Services does not guarantee a response time. Messages are delivered to the business, and the business decides how and when to respond.

NO GUARANTEE OF AVAILABILITY

We work to keep the service running continuously, but we do not guarantee uninterrupted availability. If the service is unavailable, calls fall through to the client business’s existing phone arrangements.

ACCURACY

Call summaries are generated automatically from recordings and may contain errors. The full transcript accompanies every summary. Business owners should treat the summary as a starting point, not a record of fact.

CLIENT RESPONSIBILITIES

Client businesses are responsible for obtaining consent before adding any staff member’s phone number to the service, and for responding to the messages the service delivers.

BILLING

Service is billed monthly. There is no long-term contract and a client may cancel at the end of any billing month.

CHANGES

We may update these terms. Material changes will be communicated to active clients directly.

CONTACT

Luke Johnson, Johnson Web Services

lukejohnson427@icloud.com